Technology Support
Need help?

Getting Started

Login to a 

  • Open a browser session for Microsoft O365 Cloud service
    • NOTE: MFA is not triggered if you are accessing O365 via My 91影视 because you are already pre-authenticated.
      screenshot of microsoft login
  • Once you enter your @northeast.edu email address and click Next, you will be redirected to the 91影视 Apps login.
    screenshot of microsoft login
  • If you are prompted to choose your “Work or school” or “Personal” account, choose “Work or school”.

Authenticate to My 91影视

  • Upon successful login, you will be redirected back to the Microsoft O365 portal.

Completion of more information required section

  • When prompted with “More information required”, click “Next” to continue the MFA registration
  • You will be redirected to the My Sign-Ins security verification page.
    • If you just need to update your default method simply click on the Update Info link
      OR
    • if in the office portal click on your initials in the upper right corner and then on the “View Account” link and then choose the “Security info” tab.

Specify the device / method for security verification

  • 91影视 highly recommends users should select the “Notify me through app” option (located in the drop-down menu) and “Microsoft Authenticator” when setting up additional security.
  • Click the blue “Set Up” button to complete configuration. Do not click “Next” until you complete the mobile app set up.

Configure your mobile app

Important: If not already completed, open your mobile device, go to the Apple or Google App Store and look for . Download and install this app (it’s free) to your mobile device. You must have the mobile app installed prior to proceeding to the next steps.

  • You will also need to open the  on a separate device (laptop, tablet, or PC). Please use your “email-address@northeast.edu” to log in, and you will be redirected to the Single Sign-On page.
  • Once signed-in to the verification page, choose the verification option of “Notify me through the app,” then check the “Authenticator app or token” check box, and select “Set up Authenticator app” to display a personalized QR code, as well as further instructions
  • When first downloading the Microsoft Authenticator app, you will be prompted to “Log in without an ID” or “Skip,” select “Skip”
  • Click the ‘+’ in upper right-corner of mobile app to add a new account.
  • Choose the option for ‘Work or School account’.
  • Choose ‘Scan QR code’.
  • Next, the Microsoft Authenticator app will activate your device’s camera (you may need to click allow to do so). Position the device to capture/ ‘scan’ the provided QR code on your other device, then click the ‘Next’ button on the ‘Configure Mobile App’ webpage.

Confirming successful device registration

  • Once your device has been successfully registered, you should now see the following status “Additional security verification” and the “Set up” button is now grayed-out.
  • Click the “Next” button to proceed to the final step and this should prompt a verification approval on your mobile app.
  • Please input your cell number after choosing the country code as a back-up option.
  • Proceed to save your updates.

Confirming alternate phone number

  • Add an additional layer of security to your account by adding phone verification to your password. Note: It is not recommended that you use your mobile device number. Rather use your office or home number.
  • The telephone number entered in ‘Step 3: In case you lose access to the mobile app’ will be used by the security verification process if ever you lose access to your mobile app/device.
  • You can also call the 91影视 Service Center at (402) 844-4357 for assistance with accessing your MFA-protected account without your registered mobile device.

Resources

  • Additional information can be found though .
  • How to set up your